Insight to Impact Series
Watch our Insight to Impact video series hosted by the Udemy VP of Global Customer Success, Caoimhe Carlos, for candid conversations with global learning leaders. In each episode, they’ll share insights based on research and experience and offer strategies for optimizing learning that you can apply at your organization. Perfect for learning professionals eager to stay ahead, this series will help you transform your training initiatives and have fun along the way.
Episode 3
Democratizing Development: Building Skills Across the Workforce
36:37 min
In this episode of Insight to Impact, join Udemy’s VP of Global Customer Success, Caoimhe Carlos, in conversation with Dudu Moloko, Group Head of Learning at FirstRand Group.
Dudu shares how FirstRand is transforming their approach to learning, scaling human potential across a decentralized business while preparing for the future of work in Africa and beyond. She explores the power of democratizing access to development, embedding learning into the flow of work, and staying responsive to global trends from frontier technologies to shifting demographics. Expect practical insights on learning design, cultural mindset, and aligning L&D with both business strategy and broader societal change.
Whether you’re leading L&D for a global org or looking to future-proof your workforce, this episode delivers the inspiration and real-world strategies to help you drive impact.
For a closer look at FirstRand’s innovative approach, discover how they’re embedding Udemy Business into their employee experience to build a future-ready workforce. Watch their story of transformation (5 min).
Episode 2
Taking a Skills-Based Approach to Career Development
32:34 min
In this 30 minute video, Niamh O’Connell, Talent Director at Flutter International, joins Caoimhe Carlos, Udemy’s VP Global Customer Success, to explore how skills development and upskilling can revolutionize career paths. Discover how moving beyond traditional competency frameworks empowers internal mobility and cross-functional growth within your organization. Ideal for Learning & HR Professionals, this session offers practical insights on fostering a dynamic, adaptable workforce that thrives in today’s rapidly evolving business landscape.
Episode 1
How AI is Reshaping Skills Development
27:30 min
Join host Caoimhe Carlos and industry veteran and advisor Brenda Sugrue, a former Global CLO at Ernst & Young, as they explore how learning science and AI are transforming skills development. Find out how to use these tools to boost employee performance and retention in a big way, and get Brenda’s take on the challenges and opportunities of integrating AI into learning. Hint: It’s really important to align skills training with business goals. Watch and learn how to use AI for more effective, efficient, and engaging learning experiences.
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